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E-mail: sales@gotparts-business.ca

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Online Privacy Policy

1. Introduction

Please read this Privacy Policy (“Policy”) carefully to understand how we collect, use and treat your personal information, as well as the choices and rights available to you.

This Policy applies when you use our websites and any online services that link to this Policy, and when you communicate with Got Parts Ltd. by email, text or other electronic means.

If you do not agree with the terms and conditions of this Policy, you should not access or use our websites or online services, or communicate with us through email, text or other electronic communications.

2. Your Privacy

At Got Parts Ltd. (“Got Parts”), we believe that, as a valued customer or visitor, you have the right to know how we collect, use and protect your personal information.

This Privacy Policy describes how we handle information collected through our websites (including www.gotparts.ca, www.gotparts-business.ca and any other websites we operate) and in connection with other services provided by Got Parts.

We may also operate affiliate websites that have their own privacy policies. When you use those sites, please refer to the applicable privacy notice for that website.

In most cases, you can browse our websites without providing personally identifiable information, but certain features or services may not be available unless you choose to provide it.

3. Collection of information: Cookies and technical data

When you visit a Got Parts website, our servers automatically collect basic technical information, such as:

  • Visitor IP address and domain name
  • Browser type and version
  • Device operating system
  • Referring websites
  • Pages visited

We use this data to analyse visitor trends and improve website performance. Some of this information is collected using cookies — small files stored on your device — which help us remember preferences, log‑in status and similar settings.

You can usually control cookies through your browser settings, including the ability to delete or block cookies. If you choose to disable cookies, some features of our websites may not function properly.

4. Personal information you provide

You may choose to provide us with personal information by filling out forms on our websites or by contacting us directly.

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Payment details (processed through secure third‑party providers)
  • Any other information you choose to provide.

We use this information to process orders, respond to enquiries, personalise your experience and provide services to you.

5. How we use personal information

Got Parts may use your personal information to:

  • Fulfill orders and provide the products and services you request
  • Communicate with you regarding orders, enquiries and customer
    support
  • Improve our websites, products and services
  • Comply with applicable legal and regulatory requirements
  • Perform internal analytics and improve our operations.

We do not sell your personal information to third parties.

6. Disclosure of Personal Information

We may share your information with:

  • Trusted third‑party service providers (such as payment processors and shipping carriers)
  • Legal or regulatory authorities when required by law
  • Successors or assigns in the event of a merger, acquisition or sale of some or all of Got Parts’ assets

Other than in these circumstances, we will not share your personal information with third parties without your consent.

7. Anonymous or Aggregated Information

We may also collect non‑identifiable, aggregated data about website visitors for marketing analysis, site improvement and service optimisation.

This information is analysed at a group level and does not identify individual users.

8. Your Rights & Choices

You may:

  • Request access to your personal information
  • Ask us to update or correct your data
  • Request that we delete your personal information
  • Opt out of receiving marketing communications

To exercise these rights, please contact us at: privacy@gotparts.ca.

9. Security

Got Parts takes reasonable measures to protect your personal information, using appropriate physical, technical and administrative safeguards. However, no system can be guaranteed 100% secure.

10. Changes to this Policy

We may update this Privacy Policy from time to time. When we make changes, the updated version will be posted on our website with the effective date shown at the top of this page. Your continued use of our services after any changes take effect indicates your acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Got Parts Ltd.
Email: privacy@gotparts.ca
Mailing address: 5230 South
Service Rd. Unit 108, Burlington, ON L7L 5K2